Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. Upload your CV. If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. We use dedicated people and clever technology to safeguard our platform. We may exceptionally be able to look at concerns which are brought to our attention later than this. Email: Weve helped millions of people find a resolution. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs All it took was one call and I had an electrician out within two days. Simple! Verified Listing. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. 2nd Floor, Optimum House, Clippers Quay, Salford Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 The person looking at your complaint will usually need to see the files we hold relevant to your complaint. Resolver is free. If we did something wrong, well apologise and, where possible, try to put things right for you. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. . However, sometimes you may have a statutory right of appeal e.g. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. 3.3. Date of experience: 09 February 2022 You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. Click on a service above for more options or click here to look up another property. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art We will let you know when changes weve promised have been made. Click on a service above for more options or click here to look up another property. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. STAY AWAY from this developer. You can also use this concerns and complaints policy if you are someone under the age of 18. Anyone can write a Trustpilot review. If your request was completed after 12pm they should be collected tomorrow. However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. Select 'Recycling collection' if it was a missed recycling collection. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Anybody knows if you can call someone here criminal? Recycling service complaint; Schedule. If you are expressing a concern on behalf of somebody else, we will need their agreement to you acting on their behalf. Thank you for taking the time to submit your feedback. You can report a missed recycling or waste collection online via the Kier website. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. We have a separate policy to manage situations when we find that someones actions are unacceptable. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. We will also ask you to tell us what outcome you are hoping for. . He sorted everything out for me. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Our staff will aim to help you make your concerns known to us. For the best experience please use a JavaScript enabled browser. However, if you'd rather complain directly, you can use the above address to contact Kier. kier bridgend complaints. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Best and worst companies at resolving issues. And one of Kiers workers was grinding metal and sparks was flying everywhere. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Unfortunately now getting legal advice to sort it. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. Thank you for taking the time to submit your feedback. Theres no jargon in our rights guides. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . Information provided by various external sources. 203469. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council You will then be given the name of the person responsible for communicating with you while we consider your complaint. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. We will raise awareness amongst all relevant council employees of the requirement to deal with any complaints regarding the Councils compliance with the Welsh Language Standards to ensure that such complaints are investigated fully and impartially. As a supplier , Pembroke school contact us for service and we supplied and invoiced. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. All rights reserved. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Appalling customer service. I was picking up my wife, with the kids in the back. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR Manchester- Optimum House 2nd Floor, Optimum House, Clippers Quay, Salford M50 3XP . Consumer guides, newsletters, surveys and more! . Tel: 01656 643643 Kier Group plc. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Recycling service complaint; Schedule. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. Sign in. We therefore expect you to be polite and courteous in your dealings with us. The extent of this investigation will depend on how complex and how serious the issues you have raised are. Ppl of ethnic origin get blackballed or a victim racial filtering. We believe that all complainants have the right to be heard, understood and respected. You can be certain that youre talking to the right person at the right time. We will provide any service youre entitled to which we have failed to deliver. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. Resolver is a totally free service that you can use to complain effectively. Follow. Kier Group plc is a construction, services and property group active in building and civil engineering, support services, public and private housebuilding, land development and the Private Finance Initiative. The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. Start of main content. Ppl of ethnic origin get blackballed or a victim racial filtering. When you express your concerns or complain to us, we will usually respond in the way we explain below. Learn more about Resolver Pro and how to claim your business. If the council has failed in its compliance with the Welsh Language Standards, it will apologise to the complainant and will consider any shortfall in compliance when reviewing any relevant internal processes or practices. There may have been upsetting or distressing circumstances leading up to a concern or a complaint. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Conway House. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. Well always be on hand with guidance and support to help you get the results youre looking for. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. If you have a concern, raise it with the person you are dealing with. Typical big company really. You can contact the Ombudsman by: There are also other organisations that consider complaints. If possible, well put right any mistakes we may have made. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. If necessary, we will produce a longer report. You can ask for a copy of our form from the person with whom you are already in contact. . also considers our response to complaints at least twice a year. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Contact details. The work carried out is horrendous and I cannot believe how BT can use them. Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. Click on a service above for more options or click here to look up another property. Create a profile and sign up for Job Alerts. Please check with your phone provider if you are unsure about how much a call will cost. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. Conway House. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort.
